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Welcome to Track Fit Wear Sales (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.trackfitwear.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

We specialize in premium training apparel for serious athletes worldwide, offering high-performance tracksuits, training shirts, shorts, trousers, and kids’ training wear.

1. User Obligations and Responsibilities

Account Registration

While you may browse our site without registering, certain features require account creation. You must:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Promptly update your information if changes occur
  • Be responsible for all activities under your account

Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation or other users’ enjoyment
  • Submit false or misleading information
  • Reverse engineer or copy any site content

2. Products and Services

Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, you may return it under our Returns Policy.

Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item from your order or offer a suitable alternative.

Age Restrictions

Our kids’ training wear is designed for children, but all purchases must be made by adults aged 18 or older.

3. Orders and Payment

Order Process

Placing an order involves:

  1. Selecting your products
  2. Providing accurate shipping information
  3. Reviewing and confirming your order
  4. Making payment through our secure system

You will receive an order confirmation email once your payment is processed.

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

Pricing and Taxes

All prices are in USD. Depending on your location, additional taxes or customs duties may apply, which are the customer’s responsibility.

Order Processing

We process orders within 1-2 business days. You will receive tracking information once your order ships.

4. Shipping and Delivery

Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

Shipping Areas

We ship worldwide except to certain remote areas and parts of Asia. Shipping times may vary during peak seasons or due to customs clearance.

Delivery Issues

If your order hasn’t arrived within the estimated delivery window, please contact us at [email protected]. We will work with the carrier to resolve the issue.

5. Returns and Refunds

Return Policy

We offer a 15-day return policy from the date of delivery for unworn, unwashed items with original tags and packaging. To initiate a return:

  1. Email [email protected] within 15 days with your order number and reason for return
  2. Wait for our return authorization (within 48 hours)
  3. Ship items to our returns center at:
    Track Fit Wear Sales Returns Department
    3237 Ventura Drive
    Seaside, CA 93955
    USA

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Items showing signs of wear or washing
  • Items without original tags or packaging
  • Final sale items (if marked as such)

Refunds

Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method within 5-10 business days. Original shipping fees are non-refundable.

Exchanges

We offer exchanges for size or color if the requested item is available. Clearly state your exchange preference in your return request. We cover shipping costs for replacement items.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the issue. We will arrange free return shipping and expedite your replacement.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is our property or our licensors’ property and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Track Fit Wear Sales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our site or products
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our site
  • Any bugs, viruses, or similar that may be transmitted through our site

Our total liability for any claims related to our products or services shall not exceed the amount you paid for the product or service at issue.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Track Fit Wear Sales
3237 Ventura Drive
Seaside, CA 93955
USA
Email: [email protected]