At Track Fit Wear Sales, we’re committed to delivering premium training apparel to athletes worldwide with seamless shipping and a hassle-free returns experience. Below you’ll find all the details about our shipping methods, delivery timelines, and return procedures.
Shipping Information
We offer two reliable shipping options to get your performance gear to you:
Standard Shipping
- Carrier: DHL or FedEx
- Cost: $12.95 USD
- Delivery Time: 10-15 business days after dispatch
Free Shipping
- Carrier: EMS
- Requirements: Orders over $50
- Delivery Time: 15-25 business days after dispatch
Order Processing: All orders are processed within 1-2 business days. You’ll receive a confirmation email with tracking information once your order ships.
Note: We currently ship worldwide except to certain remote areas and parts of Asia. Shipping times may vary during peak seasons or due to customs clearance.
Returns & Exchanges
We stand behind our premium training apparel with a 15-day return policy. If you’re not completely satisfied, follow these simple steps:
Return Process
- Contact Us: Email [email protected] within 15 days of receiving your order with:
- Your order number
- Reason for return/exchange
- Preferred resolution (refund, exchange, or store credit)
- Wait for Approval: We’ll respond within 48 hours with return authorization and instructions
- Package Items: Securely pack unworn, unwashed items with original tags and packaging
- Ship Back: Send to our returns center at: Track Fit Wear Sales Returns Department
3237 Ventura Drive
Seaside, CA 93955 USA
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Any training wear showing signs of wear or washing
- Items without original tags or packaging
- Final sale items (if marked as such)
Refund Details
- Processing Time: 3-5 business days after we receive your return
- Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
- Timeline: Allow 5-10 business days for refund to appear in your account
- Note: Original shipping fees are non-refundable
Exchange Policy
Need a different size or color? We’re happy to exchange eligible items:
- Clearly state your preferred exchange item in your return request
- Exchanges are subject to availability
- We cover shipping costs for replacement items
Damaged or Defective Items
If you receive an item with manufacturing defects:
- Contact us immediately at [email protected]
- Include photos of the issue
- We’ll arrange free return shipping and expedite your replacement
Our Commitment to You
At Track Fit Wear Sales, we craft premium training wear for serious athletes who demand performance and quality. Our shipping and returns policies reflect this commitment – ensuring you receive gear that meets your high standards with complete peace of mind.
For any questions about our policies, contact our customer service team at [email protected]. We’re here to help you focus on your training while we handle the details.
